/ 03 · Renovation
Work that is planned, never endured.
We act as the link between the owner, contractors and occupants, to keep control of costs, schedule and quality without driving away the tenants in place.
Our angle
A poorly communicated renovation empties a building faster than a rent increase.
Noise, dust, restricted access, an unclear schedule: work is one of the first reasons tenants leave. Yet almost no one manages it as a retention issue.
We plan each phase with the occupants in mind (written notices, set time slots, protected common areas, daily follow-up) and we focus on the improvements tenants actually notice.
Costs
control and approval before each item
Notices
written communication at each phase
Quality
documented site supervision
Value
work that supports the rent
What we take on
Supervised from start to finish
- Budgeting and cost control
- Contractor coordination
- Leasehold improvements
- Renovations at unit turnover
- Quality control and site supervision
- Value-adding improvements
“They were always trying their best to keep us in the loop and keep the building in good shape.”
Four steps, nothing improvised
Step 1
Assessment
Review of the building, current operations, turnover history and your objectives.
Step 2
Action plan
Priorities, responsibilities and tracking indicators, including the lease renewal target.
Step 3
What we take on
System set-up, notices to occupants and an orderly transition with no break in service.
Step 4
Optimization
Monthly tracking of results, retention report and ongoing adjustments to the approach.
Other areas of expertise
01
Property management
Daily operations, tenant retention and financial performance: budgets, CapEx, return.
Free audit · no commitment
Know what your building should earn
Rent roll and latest income statement: we prepare a written review of your below-market rents, the maintenance items to plan for and the potential value of your building. Report delivered in ten business days, with no fees or obligation.
A renovation project to oversee?
Describe the scope you have in mind: we come back with a budget, a schedule and a communication plan for occupants.